Privacy Policy

Last updated: August 31, 2021

Prosol Ltd (“us”, “we”, or “our”) operates the Prosol Website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, phone number, postal address, your organisation, other information that you intentionally and voluntarily share with us in free text (“Personal Information”).

How we use your personal data

We will use your personal data for one or more of the following actions:

  • Complete our contractual obligations to you, such as fulfilling an order
  • Contact you to discuss your requirements and questions; using e-mail, phone or in person
  • Send you requested information on our products and services

We may also use your personal data to:

  • Send you updates on our products and services
  • Improve our products, services and website based on your feedback

We will only store your personal data where necessary to answer your specific requests or fulfil contractual obligations following your requests.

Controlling your personal data

You are in control of your personal data; at any time you can exercise the following rights:

  • To view your data
  • To change your data
  • To be forgotten – removal of all your personal data
  • To data portability – transfer your personal data elsewhere
  • To be informed, e.g. through this privacy statement

Please contact our Data Protection Officer ( to exercise any of the above rights. We will strive to meet your request within 30 working days.

Log Data

When you access the Service we collect certain information automatically, including, but not limited to, the type of device you use, your IP address, your operating system, the type of Internet browser you use and other statistics (“Log Data”).

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Transfer of Personal Data

Prosol UK will not sell, transfer, trade or lease your personal data to third parties. We do not disclose any information you provide via the site to any third parties unless you give us permission to do so.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant UK and EU legislation.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


This Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Contact Us

If you have any questions about this Privacy Policy, please contact us using the contact details on this website.